Customer Testimonials
Purchased at 2023 Jeep Grand Cherokee. Gave Smith is excellent to work with, understood my need to take two days to make the decision. Very knowledgeable about the workings inside and out of the Jeep. Gabe went through controls and setting up our phone paring them with the info system.
Extremely pleased with my purchase. It was a friendly experience overall. My concerns are well taken care of even after the purchase. Rich Green is a great gentleman to work with. He makes sure you questions are answered.
Working with Andy Dobmann, our salesman, is great. Wonderful experience. Bought many cars from Andy over the years. I trust him. He cares and I will continue to buy from him in the future.
This is a great dealership. They are super honest and transparent. We didn't experience any high-pressure tactics and during the purchase there were no added fees or dishonest markups (which many dealerships are doing like crazy right now with the ongoing vehicle shortages). We drove an hour to buy from them because the same could not be said for our local dealership. This was the most pleasant experience that I have ever had with any car dealership ever! I would purchase from them again without hesitation.
Best place to purchase or service a vehicle. The Smith family really cares about their customers. I just bought a 2023 Kia Sportage and it is the best car ever. I love these guys.
They were easy to work with. No high pressure selling. No packing the payments with accessories or services I didn't want. I would recommend Doug Smith to anyone.
We have worked with Brandon Anderson in purchasing Kia Tellurides for the past 3 years. Brandon is great to work with and very responsive. Just picked up our 2022 Telluride Wolf Gray two days ago. Brandon had it already to go when we arrived and he made the sales process very streamlined. We will be back to buy more cars from Doug Smith Kia and also Doug Smith Subaru. (We purchased a CrossTrex Subaru from Doug Smith in March 2022 and we love it!
We worked with Chad and he was very kind, respectful and professional. I had dealt with many other dealers in my car shopping experience that were just bad and he and Doug Smith KIA made this process so painless. It was smooth and he went out of his way to help us and give us a good deal. I would definitely recommend them and would buy from here again.
Our salesman was Javier, he was the best. And the financial person was great as well. It was easy to purchase our new Dodge Ram, no hassle and everyone was very friendly. Javier answered all our questions, helped with extras we wanted on the truck, even schedule us a loaner car since we were from out of town to use while our trailer hitch was being installed.
We were extremely pleased with the service we received. Blaine Brady was very helpful and patient. The car was in excellent condition when we picked it up. Thanks taking the stress out of this experience! I know that if I need more help with anything they will be there for me.
I took my Subaru into a dealership where they informed me, it would cost over $600.00 to fix the tail gate, so I went to Subaru in American Fork for help. David Sanders greeted me, entered the car where he flipped a switch. He solved the problem, tail gate moves up and down. David is so capable, intelligent, charismatic and professional. He made my day, with his awesome attributes. Thank you David, I appreciate your help, I thought your qualities were a thing of the past. Dorothy Herrera
Went to Doug Smith Ram in American Fork for a new truck. Javier my salesperson and Jeff the financial officer went above and beyond to help get me into a new full size truck. Javier honestly was the best salesperson I have dealt with in years. No pressure from him what so ever did everything in his power to make it happen. If I had a question he was quick to amswer. This is a great dealer no hassle and truthful. My family and I will be going back for our Jeep when it comes time. Hopefully Javier and Jeff ...
Great place to do business. Great people and excellent customer service. My family has purchased several cars from them and are extremely satisfied with them.
Best purchase experience ever. My salesman was easy to work with and everyone else was very accommodating. Recommend them highly. Love my car!
Very friendly dealership. Every body we’re Very friendly and concerned about your comfort. Maintenance personnel were very good about things were done properly. They informed of the detail I was concerned about. Great job to all the employee’s of Doug’s Subaru
From the time we ordered our car Christian was fantastic. He made sure we were satisfied.
Doug Smith Spanish Fork is the best car dealership I have dealt with in my 40 years of buying cars. The entire staff is very helpful and impeccably honest, from my experience. I worked directly with Marcos Pereyra in purchasing a 2022 Wrangler Rubicon. My son first worked with Marcos to purchase a 2022 Gladiator. He was so impressed with his humble, honest help that I went to Marcos to purchase my Rubicon. I had such a good experience with him that my brother went to Marcos to purchase a Wrangle Sahara. I would highly recommend Marcos to anyone interested in purchasing a ...
The most honest and upfront dealership I came across while looking for my first financed car. Chandler Lara was incredibly kind and I really felt like he had my best interest in mind throughout the entire process. I never felt dumb talking to him when I had a question or a concern, and he didn't take advantage of that fact. This market is NUTS right now, and this dealership's number one priority was helping me out and making sure I was happy. I don't think I could have found a better car in this market and I ...
I had a wonderful experience trading in a car for another used car here. My trade in had some electrical problems, but my salesman said not to worry about it, and gave me a really wonderful deal. They also held the car that I was interested in for several hours while I drove down from Salt Lake city so, that I could be sure it would still be there. This was my first time buying a car where I really felt that the dealer was more interested in treating me well than in making money. my salesman was Pedram, and ...
As soon as I walked into the dealership, Blaine was coming towards me welcoming me and asking what he could do to help me. He listened to my concerns and suggested solutions. He didn't try to sell me or direct my decisions. He listened. I left that day with a 2021 Ascent and couldn't be happier with the vehicle and the quality of purchasing experience I had there. Then the time for the first servicing arrived, and Ashlyn from the service department made me feel like family from the moment she said Hello and Welcome. She made the entire ...
I have used this dealership before and it was great. They didn’t let me down this time either. The process was quick and easy. David and Mike wer the best to work with. I highly recommend this dealership for my or your next Subaru.
They had the truck I wanted and gave me a fair deal for my trade in. Staff was friendly and fast they were awesome.
Wonderful experience purchasing my new vehicle! I was impressed with the exceptional communication and attentiveness which helped make the entire process stress free! Thank you so much!
Thank you again to Marcos and Bryson for going above and beyond for us! The negotiations were friendly, professional, and most importantly we felt very comfortable with the final price along with the terms.
Very professional and personable. We very much appreciated working with Craig and Tierny on our purchase and then the service department followed up with world class service.
Christian was very helpful, professional, and kind. Options were clearly explained and my buying experience was made as easy as possible.
Just started my 2nd lease with these guys, while working with Bailey Winter, and the process was easy as always. Bailey always has your best interest in mind, even in todays market where prices are crazier than ever. Kia has been making some great cars as of late, and Doug Smith has made me want to continue going with their products. If you want a good deal on a new car, stop in here and talk with Bailey, he’ll get you taken care of!
I’ve had my KIA Optima for over 2 years and after having a blowout on the freeway(my own dumb fault), I was able to immediately reach out to Shrek in my panic. My vehicle was picked up, new tires, and their awesome service dude Luis made arrangements for UBER to bring me back to my car when it was ready! Their team took care of my car and my stress with comfort ♥️
Doug Smith Autoplex is the only dealership I buy from. Andy was my salesman and he is the best of the best! I can't say enough good things about how helpful he was when looking for a car in my time of need. 5 Star Sales and Service indeed.
The service department personnel were very courteous and attentive. The regular service and the recall items were taken care of quickly.
We were helped by Devan Nelson at the American Fork Doug Smith Auto. He was very helpful, thorough and went out of his way to help me out. He has helped my mom on a number of occasions and she recommends him to everybody!
Great experience and an excellent deal from Doug Smith Kia! Our salesman Chandler Lara went out of his way to make sure everything was perfect.
Doug Smith Kia and our awesome salesman Shrek (like the movie) treated us so well when buying our new Telluride today! They were straightforward and fair on price (no games) and made the process easy. I’ve bought about 10 vehicles over the years and this was one of our best experiences.
Doug Smith Kia and our awesome salesman Shrek (like the movie) treated us so well when buying our new Telluride today! They were straightforward and fair on price (no games), didn’t force us to buy extras if we didn’t want them, and made the process easy. I’ve bought about 10 vehicles over the years and this was one of our best experiences.
Craig and Tierny made this an enjoyable experience. Both very knowledgeable and conscientious in meeting my needs.
Great experience! Mitch was a pleasure to work with and took very good care of us. Highly recommend Doug Smith Dealership. I won’t buy a car anywhere else.
This was by far the easiest vehicle purchase through a car dealer that I have ever done! I worked with Rowdy and not one time did I feel like I was being jerked around not only that they are not charging the garbage "Market Adjustments" that everyone is charging. I paid MSRP which is fair, there was no stupid dealer tactics which I really appreciate. My only gripe is that the car went through some serious weather in transit and it was not detailed very well on the outside but I chocked it up to them being busy.
This was by far the easiest vehicle purchase through a car dealer that I have ever done! I worked with Rowdy and not one time did I feel like I was being jerked around not only that they are not charging the garbage "Market Adjustments" that everyone is charging. I paid MSRP which is fair, there was no stupid dealer tactics which I really appreciate. My only gripe is that the car went through some serious weather in transit and it was not detailed very well on the outside but I chocked it up to them being busy.
I absolutely LOVE my new Ascent! Everyone at this dealership was friendly & helpful. Especially Craig, so very thankful for his help finding what I wanted. I went in for service for my 2018 Outback, had an Ascent as a loaner & now driving my fabulous new SUV! I highly recommend Doug Smith Subaru. 🇺🇸
I worked with Bailey Winter on getting things set up for a new lease and he was phenomenal. Talk about upfront, honest and personable! He was able to maintain transparency with car specs as well as finances. Super glad I came in today and sealed the deal with Kia Motors. If you’re looking for a great salesman, Bailey is your guy.
Awesome experience. Not pushy and fair on trade in price. Brent Applegate helped us find the truck that we wanted and went out of his way to make sure we were taken care of. The entire staff was friendly and made us feel welcome. We felt like part of the family.
Awesome experience. Not pushy and fair on trade in price. Brent Applegate helped us find the truck that we wanted and went out of his way to make sure we were taken care of. The entire staff was friendly and made us feel welcome. We felt like part of the family.
I purchased a car from Doug Smith in Spanish Fork. It was a great experience. Hunter and Bryson will definately take care of you! Will I go back to the dealership? You bet I will! -Bart
Dale was absolutely fantastic in getting my Ascent repaired. The parts had to be ordered, and he expedited the request because I told him I was going out of town. In addition, he was able to get the cost under the estimate. At the same time they took care of the fuel pump recall. So grateful, Victoria Pettey
Tracey was amazing to work with. I can’t say enough about the service center and their amazing work ethic. Thanks Tracey!
Craig is amazing, great customer service, knows his cars, very helpful and considerate. Very great salesman.
Craig tedesco is a very knowledgeable, and helpful. Great salesman. Knows his products, and is able to answer all my questions.
Dirk in the service department was amazing. He was really kind and super helpful. He kept us updated every step of the way. He was very knowledgeable and personable. I would highly recommend not only this dealership but working with Dirk directly.
What an experience I had! I worked with Dave Elsberry and he was so very patient and helpful and knowledgeable. Ask for him when you go to Doug Smith Subaru in American Fork. The dealership is right off of I-15 and easy to get to. I have had 6 Subarus, so i can recommend the cars also. (4 Outback, 1 Crosstrek and 1 Forester--that we drove for 16 years until someone ran a red light and hit it. He is helping us right now.
Service was done in 30 minutes for oil change, tire rotation and 15 point inspection. This was the 6th month service of our new Forrester
Chandler was excellent and took the time for us to get comfortable with the car and purchase. He helped us through the pricing. Excellent experience!
Let me start of by saying I hate the car buying experience. I hate going to a dealership, hate the typical salespeople circling like vultures circling an animal near death, hate what feels like a lack of transparency, hate them squeezing you for every penny they can get. Hate hate hate all of it. This is the first vehicle buying experience that I not only didn't hate, but actually enjoyed. I parked, for our of my vehicle and made it into the building workout a single person latching into me like a leech on a re-attached limb. We already ...
such an amazing place, super helpful and helped me pick out the right car for me. The salesman that helped me, Chandler Lara, was so amazing and answered all my questions when i asked. He helped me pick out the best car for me
Chandler and Lynn answered all of our questions. Very courteous and friendly. I would purchase from them anytime. The helped us get exactly what we wanted in our Kia.
My husband and I had been looking for a new car for a few weeks when Brent "Shrek" Nelson contacted us via email. He made it easy for us to schedule an appointment that was convenient for us, he worked really hard to get us a vehicle we wanted at the price we could afford, and took time to show us how to use all of the amazing features our new Kia Soul has. Thank you, Shrek!!! You are an asset to Doug Smith Kia! Jared & Heather Anderson
Chad was an amazing salesmen Made me and my kids happy and was no pressure at all to buy a new car. He also made sure any questions we had were answered
I have been taking my Crosstrek to Doug Smith Subaru service center since i purchased my car 2 years ago. I drive from Draper to American Fork because of the excellent service they provide. My last service Appointment Ashlyn got my car serviced quickly which I appreciate I wouldn't trust my car with anyone else. I highly recommend Doug Smith Subaru service center.
WE LOVED OUR EXPERIENCE at SPANISH FORK DOUG SMITH. BRETT HELPED US. NO PRESSURE AND FOLLOWED UP WELL. W ED GOT A FAIR PRICE ON A CAR THAT SEEMS PERFECT FOR US. 5 STARS FOR BRETT AND DEALERSHIP. WORTH OUR 3 HOUR DRIVE.
What can I say. My mother in law bought 2 and my Aunt bought 2 and we just bought our first one from Craig. He and John are an amazing team. At no time did we feel pressured or pushed. They let your need and their vehicles sale themselves. Great friendly folks. My advice is if you want a great vehicle without the haggling. Craig at Doug Smith in AF is your man. They are my go to from now on.
found my dream 3500 Laramie on line after requesting more info was contacted by marcos from the dealership. He was great did a virtual walk around over the phone loved the truck, long story short made financial arrangements and ended up buying the truck , marcos was great spent probably an hour showing me everything the truck has leaving me better informed about warranties and trucks options. would recommend the dealership anyone wanting a no stress or pressure car buying experience!
We shopped for a Kia K5 and Chad Fulton helped us out. The dealership was amazing and so was Chad! He helped get us my dream car and worked with us in every way!! We will be back in a couple years for sure !!!
I traveled from Colorado (325 miles) one way to look at purchasing a new RAM pickup. I had been in contact with Kelsey via email for a week and had explained what I was looking for. I am quite familiar with Utah as I was born in Layton and grew up there and in Kaysville so I knew right where Doug Smith CDJR is located. I decided to venture out and take a look at some specific pickups I had viewed on the website. She set me up with Michael S in sales. He let me look at and test drive ...
This was the best car experience Ever. We were in and out of there in no time. I bought a Jeep Cherokee 2021 and the sales person was Yvonne Pellum. She was very knowledgeable. Thank you for everything. You are indeed a great person and it was a fantastic experience. Thank you for your knowledge and dedication to service.
Super friendly staff with excellent customer service! I was a little hesitant going into a larger car dealership but Ammon and Dan were great with helping me find a car that fit into my budget and also had the features I was looking for. All without making me feel pressured to buy. I was a first time buyer without a co-signer and they made it happen!! I definitely recommend doing business with them!
I liked the no pressure sales approach. Hunter was easy to connect with and very knowledgeable about the vehicle we purchased. Financing was quick and simple.
What a great team to work with. Buying a vehicle has never been easier. Everyone was very friendly and the whole buying process was completed very quickly.
A couple days ago, I went into the dealership to trade in my Durango for a smaller SUV. Ended up purchasing a Kia Sportage EX. Josh Carter was our associate who helped us out. Usually I’m pretty uncomfortable with the whole car buying process, but Josh’s personality and sense of humor really makes you feel at home and at ease. You know you’re being taken care of. I appreciate all the help he provided and can’t recommend him enough if you’re in need of another vehicle! He’s so awesome you’ll leave that dealership ...
I had a fantastic experience with both Chad and Darin and would highly recommend them. They listened to my needs, and went above and beyond, helping me to get the car I wanted for the best price and interest rate. I would definitely buy a car there again!
Craig Tedesco is the best salesman I have worked with. He every straight forward. I have just purchased a 2020 Subaru Outback and I’m very happy with my purchase.
Andy was great to work with! We were greeted promptly and the Jeep that we were wanting to check out was already parked in front ready to go for a test drive. Andy was great at explaining features.
I had an incredible experience finding a new car with these guys. It went extremely smoothly as I told them exactly what I wanted and they helped me get the best price and situation for getting a new car. I want to leave a special thanks to Lyn for being so kind and patient through the whole thing because I was pretty indecisive at times. He helped me navigate my new car and we took it for a test run as well and the car is sooo nice. Setting everything up for the paperwork was really smooth and easier than ...
I decided I needed a newer car and wanted trade in my vehicle. I spoke with Marcos Pereyra and was looking on the website for used vehicles that I was interested in. I found a few I liked and scheduled to come in to test drive and check my options. Marcos kept tabs on me as I Was looking for the right vehicle online and finally testing g driving two I was interested in. I was able to trade in my vehicle and get a beautiful car fairly quickly and easily. Was a good experience.
Bailey did a great job for us. He answered all of our questions and was super helpful. I recommend him and this dealership to anyone.
After many other dealers contacted I emailed back and forth with Marcos at Doug Smith. He wasn't high pressure, simply answered my questions and gave me transparent answers. When I finally decided to go to the dealership he respected my other financial goals that were factors in me moving forward and didn't created any pressure on me to move forward. He was able to get me the exact truck I wanted from another dealer that wasn't willing to move on price. The salesman, GM, and Finance Manager were all easy-going, low pressure. This was by far my ...
We had a great experience buying our new dodge truck from our sales person, Greg Miller at Doug Smith. We came all the way from AZ to buy our truck here. We were treated very well in all aspects of our buying experience
Service was quick and thorough. The service drive was clean as well as the waiting room. Chris was very professional and accommodating to my need of quick service
We went to Doug Smith Kia to test drive the Kia Seltos. They had three just delivered and let us test drive one, among later we ordered our own. They were very helpful, now we have the car we wanted.
Just bought my 6th Kia from them. That should speak for itself. Service is always done well and timely. Salesmen are courteous and not overbearing. I'm sure I'll be back.
We skipped right past Doug Smith American Fork as we headed up to Salt Lake to shop for cars thinking there would be better pricing and a bigger selection. Hours later, we find ourselves right where we should have gone first, Doug Smith, awesome selection, best prices.
The entire sales team from start to finish were amazing!!!! You guys rock!!! And a shout out to Mike brown!!!!I love love my new crosstrek!!!!!
Back in 2010 I was in the market for a used Pick up. I had been shopping around and was keeping my eye on this 2004 Ford F350 Super Duty Diesel at Doug's Autoplex, American Fork. I already had a 2007 Dodge Ram Crew Cab, flex fuel.(Back seat was the size of an extra cab) One day I looked at the price of the 350 and it had dropped $6000.00 (????) Couldn't figure out why. It is a Lariat but still had a lot of bells and whistles. I still own this truck and the only major expensive problem I've had was ...
We were looking to trade in my wife's truck and walked in the door and were greeted by Dru McDaniel who sold us our 2020 Kia Sorento. He was a pleasure to work with and did everything in his power to get us the best discounts/deals with the car. He was not pushy or salesy at ALL and made the experience super easy. This is the 2nd car I've purchased from Doug Smith (2017 Kia Niro) and when the time comes for another car, they are who we'll be coming to!
I have been a repeat customer at Doug Smith and have always been so happy with our experience. Gabe Smith was so helpful with the purchase of my new Jeep and treated us like family.
Purchased from out of the area via Cars.com. Dealer had all paperwork prepared. Flew in from out of state. Dealer picked us up from airport, papers signed and on the road headed home in an hour from the time we landed. A
My buying jeep here was the fairest deal i have ever had in 60 years of buying cars and trucks, my sales person Yvonne treated me great and i will be back when ready too buy again, my wife said it the first time she felt like we were not taken advantage of. Thanks Dough and Yvonne .
There was no hype, no game playing with pre-signing junk docs and no pressure. Jim showed us what they had that met our stated requirements. SOLD
This dealership is a pleasure to work with. Of the 3 dealerships I visited while buying a car they stood out as by far the most laid-back and least stereotypical in terms of salesmen. In our area at the moment there are several billboards advertising "no pressure" sales. Dough Smith is not one of them, but I found them to be most exemplary of that advertisement. Mike Brown was fantastic. He gave me whatever time I needed to test other vehicles, helped me order the exact car I wanted, and was responsive and efficient in addressing the small hiccups ...
Worked with a great sales guy Jim Moore. He and the whole staff took care of us and we had a great experience at Doug Smith.
We've had nothing but great experiences and treatment at Doug Smith. We recently purchased our 3rd car from Lynn Wightman and he's been great to work with. He's bent over backwards to make sure we get exactly what we want at a great price. We had a great experience with the finance manager, Darren as well. He made sure we got the payments we needed with the downpayment we could afford. As I mentioned, this is our third car from the Doug Smith group, they have a great selection and will work to find just the right ...
We loved buying our car at Doug Smith Autoplex! After working with plenty of other dealers, it was such a relief to walk into here. They listened and cared for our needs and wants. Jim Moore was very down to earth and related to what we said. When he knew didn’t know the answer to our question, he made it a point to find the correct answer and explain it to us. Thank you!
Thank you Seth in the service department!! We were referred to come here and now we know why! Honest, excellent upfront service! We will also be referring you to others!!
We came in not understanding anything about leasing or buying cars. We left with not just a car we loved, but knowledge we will retain forever. Zachary Hansen was so patient, so genuine, and so sincere that it was a very pleasant experience working with him. Zach answered all of our questions and did his best to help us get the car that we found most comfortable and affordable. He did not settle for mediocre and wanted to make sure that we loved our car before purchasing it.
Was looking for a Colorado and had specific requirements...located one on the website and was put in touch with Yvonne P. I never have bought out of my area so relied on Yvonne to give me the info on the Colorado... she replied to all my many messages and questions promptly. I ended up making the deal sight unseen and was a little nervous to say the least..... flew over and Yvonne picked me up from SLC airport and we finished the deal..... am completely over the top with the Colorado and the personal service Yvonne gave me was ...
First time purchase from Doug Smith Autoplex. Klay Kemp was terrific from beginning to end. Will definitely go back when the need arises. Thank you for taking such great care of us on price. The Service is top notch in all aspects!!
Admittedly, we were first drawn to Doug Smith Kia by an advertisement for a new care we thought was too good to be true--about what we would pay for a good used car. I emailed the dealership about it, and the email response by Bailey Winter caught my attention. Just something about the email gave the impression that he would look out for our best interests. We decided to stop by on a trip to SLC to see the car advertised after making an appointment with Bailey. We found him to be true to his word. Bailey was obviously very ...
I just want to say thank you to Doug Smith Subaru for the purchase of my new used Subaru Impreza. I would especially like to thank Mike Brown for all of his help in securing my new vehicle.
We went to Doug Smith Kia on Wednesday and were helped by Lynn to lease 2 new cars. Lynn was amazingly attentive and helpful, and our buying experience was great. We will be back!!!
Nathan was awesome to work with in finding a new service vehicle. Marcos explained in depth everything there is to know about our new truck. Looking forward to our next purchase. Great job Nathan and Marcos
We went down to look for a Jeep and had the privilege of working with Greg Miller. He was very helpful and got us a great deal! Thanks Greg!!!
We went down to check on a Jeep we had seen online. We meet with Greg Miller and he helped us out. This was one of the best car buying experience we have ever had. Greg helped us to get a great deal. We were very happy with the time we spent there! Thanks again Greg Miller!!!!
